I bought the shower mount when it first released about a couple of months ago. It worked great for a month or so, and then it cracked on me. As a result, now it won't lock into place for any angle I set it to. I literally tightened the screw as much as possible, but gravity just took the whole thing right down.
I've put in 2 tickets so far and each one of them has been closed with a couple days with NO resolutions. I kindly asked them to either reimburse me or ship me a replacement, even complimented on how great their products usually are (because they are), yet still nothing. The only reply I got back was an automated ticket response and a supervisor telling me the ticket had been closed and was now being transferred to Quality Control to take care of. As of this post, haven't heard anything back; and that was over a week ago.
Anyone who looks at and feels the shower mount can tell right away that they used cheap, light plastic to form the mold and used a shitty locking-design to hold the angle in place; the mount is flimsy and easily breakable. However, that being said, it did work very well for that first month or so and being able to have hands-free sex with my Fleshlight sleeves made the experience all the more realistic and enjoyable.
Nevertheless, I'm extremely disappointed with Fleshlight's support team and irritated that I can no longer enjoy a product I paid nearly $20 for. I hope they take care of this problem soon, but for anyone thinking about getting the shower mount, be advised:
Even though you CAN put it in any configuration you want, any set up that is sideways or at an angle will likely cause harm to the mount. Furthermore, unless your doing a doggy set up or some other configuration that is directly at level with your dick, you can't be as "vigorous" with your thrusts as you'd probably like to be with risking damage to the device.