I am from Singapore and I am a first time buyer for ILF but my order is currently on hold and I am required to go through a "Voice Verification" before my card will be charged and order will be processed.
This is the e-mail I have received from one of the ILF Customer Service Officer:
Thank you for your recent purchase with Fleshlight. Due to a high volume of fraudulent orders coming from your country, I am requesting voice verification for your order. Your card has not been charged. Please call to process your payment at +1-512-865-5266 (Toll Free).
Make sure to have your order number and credit card readily available. During our phone call, I will charge your card once identity has been verified.
If you have any questions, please let me know.
I would like to ask fellow users from my country if they were actually charged for dialing the toll-free number for international buyers which is : +1-512-865-5266 (Toll Free).
The reason why I am asking all these is because my bill for calling to the US last time was over $400 SGD (Approx $308 USD). The total time on the call was less than 10 minutes, the number was said to be toll-free too.
I have made the call for the verification already which lasted 3 Minutes 41 Seconds which would probably sum up to $100 - 200 USD ?. I know it sounds ridiculous that the amount would be so high but it's true, for me at least, which is why I am really worried right now.
Would appreciate any information from users who have went through the same "Voice Verification" as I did, please.
I would like to apologize if I am not supposed to post this here.
Thanks in advance.